Terms of Use

This page sets out the terms and conditions that govern your use of KingBit’s online casino services in Canada. It explains the relationship between the platform and our users, describes your responsibilities when using the site, and summarises key rules about accounts, payments, promotions, and dispute handling. By using our services you agree to comply with these terms and any applicable local laws.

Account responsibilities

Users are responsible for maintaining the confidentiality of their account details, including login credentials and any two-factor authentication settings. We expect you to keep contact information up to date and to notify support promptly of any suspected unauthorised access. You must not allow others to use your account. We may suspend or close accounts where we suspect fraud, abuse, bonus misuse, or a breach of these terms.

Eligibility requirements

Access to our services is limited to individuals who meet local legal age requirements and who are not located in jurisdictions where online gambling is prohibited. You confirm that you are legally permitted to use the site from your place of residence and that you will comply with applicable provincial rules. Only one account per person, household, or device is permitted unless otherwise agreed in writing.

Acceptable platform use

Our services must be used in good faith for lawful purposes. Prohibited conduct includes collusion, automated play, attempting to manipulate game outcomes, chargebacks, and using VPNs to bypass regional restrictions. We may monitor play patterns and activity to detect suspicious behaviour and to enforce limits or restrictions where necessary.

General bonus and promotion rules

Promotions are subject to specific terms available on the relevant offer page. General rules include eligibility criteria, wagering conditions, game contribution rules, and maximum bet limits while wagering. Only one promotion may be applied per deposit when stated. We reserve the right to withhold, cancel, or reclaim bonuses and related winnings where we have reasonable grounds to suspect abuse or breach of promotional terms.

Deposits and withdrawals

Deposits and withdrawals are processed using the payment methods listed on the site. We may require account verification before processing withdrawals, including identity and source-of-funds checks. Withdrawal amounts and timing may vary according to method and internal limits; large payouts may be paid in instalments subject to our verification procedures. Network and third-party fees may apply and are the responsibility of the user unless stated otherwise.

Dispute resolution

If you have a complaint, please contact our support team so we can attempt to resolve the issue informally. If we cannot reach agreement, disputes will be handled according to the dispute resolution procedure described in the relevant section of the site. We will keep records of transactions and communications to assist in investigations.

Updates to terms and conditions

We may update these terms from time to time to reflect changes in our services, applicable law, or operational practice. Material changes will be notified on the site or by other reasonable means. Continued use of the service after changes are posted constitutes acceptance of the revised terms. If you do not agree with updated terms, you should stop using the service and close your account.